Privacy Policy

Welcome to Greek IPTV. Your personal data security and privacy rights are our top priorities. Should you have any inquiries or worries regarding our policy or how we handle your information, please contact us via WhatsApp.

1. Data We Collect

Personal information is collected when you voluntarily provide it during registration for our IPTV service, express curiosity about our products, or contact us.

Our collection of personal information includes these items:

• Contact Information: Your email address for account creation and communication.
• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number). All payment data is stored by our payment processor and you should review its privacy policies.
• Device and Connection Information: We automatically collect your IP address and device information (such as device type, operating system) when you access our service. This is essential for service delivery and security.

2. How We Use Your Data

The data we collect or receive is utilized for these purposes:

• To provide and manage your account. We use your information to create your account and keep it functional.
• To process transactions. Your data is used to bill you for using our services.
• To send administrative information. We may use your email to send you information about your account, service changes, and new policies.
• To protect our Services. We use IP and device information for security purposes, such as preventing unauthorized access and mitigating DDoS attacks.

3. Legal Bases for Processing

Your data is processed according to the following legal bases:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as for service delivery and fraud prevention.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

4. Data Retention

We store your personal information solely for the time needed to achieve the objectives described in this policy, except when legal requirements such as tax or accounting necessitate extended retention.

5. Cookies & Tracking Technologies

To access or store information, we may deploy cookies and similar tracking technologies. Functional cookies, crucial for the website and client area’s operation, are primarily used. We avoid using intrusive tracking cookies for advertising.

6. Third-Party Services

Your data might be shared with third-party vendors, service providers, or agents who carry out tasks for us or on our behalf and need access to this information to perform their duties. Examples include:

• Payment Gateways: To process your payments securely.
• Analytics Providers: To help us understand and improve our service (e.g., Google Analytics). Data shared is typically aggregated and anonymized.

7. Data Security

To protect the security of any personal information we process, we have established proper technical and organizational safeguards. However, it’s worth noting that we cannot guarantee the internet is completely secure.

8. Your Data Protection Rights

Based on your location, you might possess the following rights concerning your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to opt-out – You can unsubscribe from our marketing and promotional communications at any time.

Please take the following steps to exercise these rights: contact us via WhatsApp.

9. Children’s Privacy

The use of our service is restricted to users who are 18 years or older. We do not intentionally acquire personal information from anyone under 18.

10. Contact Us

If you need clarification or wish to share thoughts on this policy, please contact us via WhatsApp.